Privacy Policy

At Swim Superb Swim School, your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and manage your personal information.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, address, email, phone number, emergency contact information, and participant’s date of birth.
Health & Safety Information: Medical conditions, allergies, or special needs relevant to swim instruction and safety.
Payment Information: Billing name, address, and payment details (processed securely via third-party providers).
Website Usage Information: IP address, browser type, and interactions with our website (through cookies or analytics tools).

2. How We Use Your Information

We use your information to:

Register and manage swim class bookings
Communicate class schedules, updates, or cancellations
Process payments and issue receipts
Respond to inquiries and customer service requests
Ensure the health and safety of all participants
Improve our website, services, and user experience

3. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

Payment processors for secure transactions
Health or emergency services in case of urgent need
Government or legal authorities when required by law

4. Data Security

We take data protection seriously and use appropriate technical and organizational measures to safeguard your information. Access to personal data is restricted to authorized Swim Superb staff and trusted service providers.

5. Your Rights

You have the right to:

Access, update, or correct your personal data
Request deletion of your data (subject to legal or operational requirements)
Opt out of marketing communications at any time

To exercise your rights, please contact us at:
📧 hello@swimsuperb.co.uk
📞 07936132070

6. Cookies & Website Analytics

Our website may use cookies to enhance your browsing experience and track anonymous usage data. You can control cookie settings in your browser preferences.

7. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.