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Swim hat

Swim hat

£8.99Price
Colour
Quantity
Our high-quality silicone swim hat provides a comfortable, secure fit for swimmers of all ages, from beginners to advanced learners. Designed to enhance performance and protect hair during lessons, it aligns with Swim Superb’s commitment to safety and inclusivity. Durable and easy to clean, this swim hat supports every student on their journey to becoming stronger swimmers. Perfect for families seeking reliable swim gear that complements expert instruction at our family-run school in Lancashire. Experience the blend of quality and care that defines Swim Superb.

  • Shipping Policy — Swimwear

    1. Overview

    We aim to deliver your swimwear safely and efficiently. You can choose between home delivery or delivery directly to your pool/venue.

    2. Shipping Options

    a. Home Delivery

    • Cost: £3.95 per order
    • Swimwear will be posted to the address provided at checkout.
    • Delivery typically takes up to 14 working days after dispatch.
    • If the award is out of stock, delivery typically takes up to 28 working days.
    • Standard postal tracking will be provided where available.

    b. Pool/Venue Delivery

    • You may choose to have awards delivered directly to your pool or venue.
    • Please provide the full pool/venue.
    • Delivery times may vary depending on pool schedules and location.
    • Swimwear will be left with the designated box unless otherwise instructed.

    3. Dispatch Times

    • Orders are usually processed within 14 working days.

    4. Shipping Issues

    • If your swimwear is lost, delayed, or damaged in transit, please contact us immediately at hello@swimsuperb.co.uk.

    5. International Shipping

    • Currently, swimwear is shipped within the UK only.

  • Refund Policy — Swimwear

    1. Overview

    This Refund Policy explains your rights when ordering awards from us.

    2. Eligibility for Refunds

    Refunds are only available in the following circumstances:

    a. Faulty items
    If the item you receive is defective, damaged, or not as ordered, you may request a refund or replacement. Faulty items must be reported within 14 days of receipt. Documentation (photos or description) may be required. All reports should be sent to; hello@swimsuperb.co.uk.

    b. Order Errors by Us
    If we dispatch the wrong item by mistake, you are entitled to a full refund or replacement at no extra cost.

    3. Non-Refundable Items

    Refunds will not be issued for:

    • Items that are personalised, or customised.
    • Orders placed correctly but returned due to change of mind.
    • Items that have been used or are not in their original condition.
    • All cancellations. Once an order is placed, it will be processed and cannot be cancelled.

    4. How to Request a Refund

    To request a refund for a faulty or incorrect item, email hello@swimsuperb.co.uk:

    • Contact us within 14 days of delivery.
    • Provide:
      • Order number
      • Your name and contact information
      • Description of the issue
      • Photos or supporting evidence (if applicable)

    5. Returns Process

    If a physical return is required:

    • Items must be returned in original packaging and in unused condition.
    • Return postage costs are at your expense unless the return is due to our error or a faulty item.
    • Items can be brought to your venue to be returned.

    6. Refund Amounts

    • Approved refunds will be issued to the original payment method.
    • Delivery charges are non-refundable unless the return is due to our error or a faulty item.

    7. Processing Time

    Refunds will typically be processed within 14 working days of receiving the returned award or verifying eligibility for a refund.

    8. Exceptional Circumstances

    Refunds outside of these conditions will not be considered.

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